Monitoring

Social networks monitoring

How it works?

UserEcho allows you to monitor the message feeds from your Facebook, Vk or Twitter accounts. It’s possible to copy user request to the UserEcho community, once it will be answered, the system automatically duplicates response to the user in a social network from where he was copied.

Track customer questions in one place

Escalate tweets to support team which helps to increase the satisfaction of our customers and community members.

Following social networks supported