UserEcho released a new improved version of knowledge base editor

created 4 months ago

UserEcho very proud to introduce a new knowledge base editor. It's designed with performance and simple to use interface in mind. So you be able flawlessly manage your knowledge base and enjoy the process.

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Changelog

We post info about UserEcho improvements and updates here

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G2 Crowd Awards UserEcho High Performer & Best Estimated ROI for Summer 2020

created 11 months ago

UserEcho received High Performer award and Best Estimated ROI product in Help Desk category.

Now your UserEcho project is closer to you from the start

created 12 months ago

An important factor for you and your customers is the physical location of servers where your site and associated systems are located. We are taking a step towards simplifying the choice of where your UserEcho project is located.

Chat as important channel to support your customers

created 1 year ago

If you care about your customers and want to give them an opportunity to immediately contact your support team, then you can't work without online chat!

UserEcho + Zapier - integrate applications you use every day

created 1 year ago

Despite the fact that we have had integration with Zapier for a long time not all our customers are aware of it and know opportunities that this integration provides. Most recently we've audited and updated the integration. So, we would like to tell you a little more about it.

UserEcho launches integration with Discord

created 1 year ago

We have added UserEcho integration with Discord - the modern voice & text chat app

Facebook support on UserEcho

created 2 years ago

Associate your Facebook company pages with your helpdesk to manage all queries coming in from there along with your support tickets.