Voting from widget, ability to leave feedback within widget

We improve feedback widget usability.

Now you can vote directly from the widget, users can also set aside feedback without having to go to the site directly from the widget.

We expect that this will improve the usability and user loyalty as they will go to support site only on their own.

All process is 4 simple steps

• 1-Main screen where users start entering feedback and UserEcho checks for similar feedback
• 2-Authorization step if user not authorized before
• 3-Detail step
• 4-Final step display links for feedback and support forum