Affordable Simple Pricing

What’s included in this price?

  • Feedback forums
  • Support tickets
  • Knowledge base
  • Live chat
  • Unlimited data
  • Free customer support
  • No hidden fees
  • Month-to-month contract
  • View all features
Try UserEcho free for 15 days! No credit card required.

* Add or remove users at any time, and pay as you go.


$ 19 / mo.
for each agent, annually
or $25 monthly

You're in good company! Over 20,000 companies already using UserEcho.

Extend your Universal plan with additional modules


Add option to completely remove the UserEcho branding (the logo and "powered by UserEcho" text) from all customer facing pages and email correspondence.


SSL Hosting

Configuring a SSL certificate for your custom domain, SSL for * already included in Universal plan.


Additional subdomains

By default we provide ability to map your own subdomain for community. For example It's possible to add additional domains for example for knowledge base

+$15/mo. each

How does the 15-day free trial work?

The 15-day trial provides you with a test any of our paid service plan. The 15-day trial is absolutely free - no billing information is required. At the end of the 15-day period, we will automatically limit your subscription to the free package, unless you've made payment to stay with the paid plan.

Special offer?

If you're a nonprofit, civic or government entity with aims to benefit society with your project, we will be happy to review your project and offer special pricing.

What do you mean, who is an agent?

An agent is any individual who is granted rights to moderate feedback forums, respond to support tickets, manage your knowledge base, and change site settings.

How do I pay for UserEcho service?

You can pay monthly or annually. We accept: payment cards, PayPal, and bank transfers.

Additional functionality

Feel free to ask us for additional functionality or special features on our support community.

Do you have a free plan?

Only need the basics? The Free Plan includes 1 support agent, 1 forum and fewer features. Your account will be automatically limited to the free plan features if you don't provide credit card at the end of the trial period.

Still thinking? Check out pricing comparison with our competitors Compare