For customers that use UserEcho for feedback and JIRA for development tracking, our integration provides seamless two-way communication between support and engineering. Community admins can easily escalate a topic to JIRA as a new issue and all comments made on the JIRA issue and UserEcho topic are synchronized.
- Create a new JIRA issue from a UserEcho topic
- Map UserEcho topic status to JIRA issue statuses
- Automatically update UserEcho topics status by resolving JIRA issues and vice versa
- Link multiple UserEcho forums to a single JIRA account
- Bi-directional commenting between systems
Supported JIRA Versions
- Atlassian OnDemand
- On-premise installations of JIRA 5.2 and higher
More than 20,000+ companies are using UserEcho
What are you waiting for?